FAQ
/
Dream Machine Guide: Content Moderation
FAQ
/
Dream Machine Guide: Content Moderation
FAQ
/
Dream Machine Guide: Content Moderation

FAQ

Content Moderation

Written by

Kiri M.

Published

Nov 14, 2024

FAQ

Content Moderation

Written by

Kiri M.

Published

Nov 14, 2024

FAQ

Content Moderation

Written by

Kiri M.

Published

Nov 14, 2024

Why was my generation flagged or removed?

Generations may be flagged or removed if they violate Dream Machine’s content guidelines. Common reasons include:

  • Inappropriate Content: Images or videos containing explicit, NSFW (Not Safe for Work), or sexually suggestive material.

  • Hateful Imagery: Content that promotes hate speech, discrimination, or violence against any individual or group based on race, ethnicity, religion, gender, sexual orientation, or disability.

  • Graphic Violence and Gore: Generations depicting extreme violence, graphic injuries, or disturbing, gory scenes.

  • Illegal Activities: Content that depicts or promotes illegal actions, such as drug use, abuse, or criminal activities.

If your generation was flagged, it was likely because it fell under one of these categories.


What types of content are not allowed?

To maintain a safe and respectful environment, Dream Machine prohibits the following types of content:

  • NSFW and Explicit Material: Including nudity, sexually explicit imagery, or other adult content.

  • Hate Speech and Discriminatory Content: Anything that promotes or incites hatred against individuals or groups based on protected characteristics (e.g., race, religion, gender).

  • Violence and Gore: Graphic depictions of violence, injuries, or any imagery intended to shock or disturb.

  • Illegal Content: Any content depicting or promoting illegal activities, including drug use, abuse, or criminal behavior.

  • Harassment or Bullying: Imagery intended to threaten, intimidate, or harass others.

Creating or attempting to generate any of the above content may result in your account being flagged, limited, or suspended.


How can I appeal a moderation decision?

If you believe your content was flagged or removed in error, you can submit an appeal by following these steps:

  • Email us at support+web@lumalabs.ai for assistance with the web app, or support+ios@lumalabs.ai for assistance with the iOS app.

  • Provide details about the flagged content, including the generation date and the text prompt used.

  • Explain why you believe the content was flagged incorrectly.

Our moderation team will review your appeal. Please note that submitting an appeal does not guarantee that the content will be restored, as all decisions are made in accordance with our content guidelines.


Community guidelines

When creating prompts, please adhere to the following community guidelines to ensure a safe and positive environment for everyone:

  • No Harmful Content: Do not generate content that promotes or glorifies violence, self-harm, or any other harmful behavior.

  • No Violent Content: Avoid creating prompts that depict graphic violence or any form of abuse.

  • No NSFW Content: Do not request or generate content that is sexually explicit or intended for adults only.

  • Respectful and Inclusive: Ensure your prompts are respectful and do not include hate speech, discrimination, or anything that could be considered offensive to any group of people.

  • Legal and Ethical: Do not generate content that is illegal or encourages illegal activities.

  • Copyrighted and Trademarked Content: Do not request or generate content that infringes on copyrighted or trademarked materials. Always respect intellectual property rights.

By following these guidelines, you help maintain a respectful and creative community for everyone.